Privacy Policy

1. Who we are

Global Pet Index Inc. (“we,” “us,” or “our”) operates the website globalpetindex.com, a global directory and intelligence platform for the pet industry. We are committed to protecting your privacy and handling your personal data responsibly.

2. Data we collect

We may collect the following types of information:

• Account information: name, email address, company name and password when you register.
• Profile information: company descriptions, contact details, logos, images and business data you add to your listing.
• Usage data: IP address, browser type, device information, pages visited and referral URLs.
• Communication data: messages you send through contact forms or support channels.
• Payment information: processed by our payment providers; we do not store full payment card details.

3. How we use your data

We use your personal data to:

• Provide, maintain and improve the GlobalPetIndex platform.
• Display company profiles and directory listings to users.
• Process membership payments and advertising orders.
• Send service updates, newsletters and marketing communications (with opt-out).
• Respond to inquiries and provide customer support.
• Analyze usage trends and prevent fraud or abuse.

4. Cookies and tracking

We use cookies and similar technologies to remember preferences, understand traffic patterns and personalize content. You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.

5. Data sharing

We do not sell your personal data. We may share data with:

• Service providers: hosting, analytics, email delivery and payment processing.
• Legal authorities: when required by law, court order or to protect our rights.
• Business partners: with your consent, for co-marketing or integration purposes.

Public company listings and directory data are intended to be visible to visitors and search engines.

6. Data security

We implement appropriate technical and organizational measures to protect your data, including encryption, access controls and regular security reviews. No online service can be 100% secure, and we cannot guarantee absolute security.

7. Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete, restrict or port your personal data. To exercise your rights, contact us at hello@globalpetindex.com.

8. Data retention

We retain personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements. You may request deletion of your account and data at any time.

9. Children’s privacy

Global Pet Index Inc. is not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact us

If you have questions about this Privacy Policy or how we handle your data, please contact us at hello@globalpetindex.com or through our Contact page.